Frequently Asked Questions

Answers about returns, exchanges, payments, and shipping at Rinkoss.

Returns & Exchanges

60-Day Easy Returns & Exchanges. If you're not fully happy with your order, you have 60 days to return or exchange it — no questions asked.

Email us at hello@rinkoss.com and we'll handle the rest with care.

Money-Back Guarantee

Not Satisfied? Money Back! We stand 100% behind our products. Within 60 days of receiving your product, you can return or exchange it for a full refund.

Payment Methods

You can securely pay using the following methods:

• PayPal
• Credit Card
• UnionPay
• Google Pay
• Apple Pay

Security: All transactions are protected by SSL (Secure Socket Layer) encryption. We keep your data confidential, never share it with third parties, and use it only to process your order.

Shipping

Always Free Shipping — Fast & Secure Delivery. Orders are processed within 1–2 business days (Monday to Friday). Once your order is shipped, you'll receive a confirmation email with tracking details.

Delivery Times

United Kingdom: Estimated delivery in 5–8 days (Monday to Friday, excluding holidays).

International Orders: Delivery typically takes 5–10 business days, depending on destination and customs processing.

Support

Questions? We're here to help — email us at hello@rinkoss.com.